We’ve designed these terms in straightforward language so they’re easy to follow. By accessing or using our services, you are agreeing to everything outlined here.

• RichTVHub: Our official brand name encompassing all products, services, and support.
• The Service: Refers to everything we offer — website, memberships, tools, and extras.
• Membership: A paid subscription granting access to the Service.
• Member/User: Any person who accesses or uses our Service.
• Add-ons: Optional purchases such as tools, modules, or guides.
• Residence: Your legal location when using our Service.
• FTA: Free-To-Air satellite signals that are unencrypted and accessible with the right hardware.

Continued use of our services indicates agreement with these terms. If you don’t agree, please discontinue use. Feedback is always welcome.

We offer a technology platform allowing users to access Free-To-Air satellite content remotely, replacing the need for physical satellite equipment. This service enables live streaming of home country television across devices like computers, tablets, TVs, and phones.

We do not manipulate, rebroadcast, sell, or alter the FTA channels — we simply provide the tools for access. Additional features may include EPGs and personal cloud-based video recording services that comply with applicable copyright regulations and EU directives.

• Must be 18+ or of legal age in your jurisdiction.
• Service is for private, non-commercial use within authorized regions.
• Access may vary depending on your location.
• Accounts are personal, not shareable, and limited to one device at a time.
• Proof of residence may be requested.

You are forbidden from using the service in any illegal or unauthorized manner. Reproducing, distributing, reselling, or exploiting the service is not allowed.

• Ongoing access requires timely payments.
• You must maintain accurate billing and contact details.
• Fees may change at any time without advance notice.

• Monthly memberships (Basic, Premium, Family) are refundable within 7 days if under 60 minutes of use.
• Annual memberships are refundable within 60 days, minus the cost of months used.
• Refunds are issued within 72 hours of approval.

Paying the necessary TV license in your country remains your responsibility. RichTVHub does not cover or manage these fees.

We use encrypted technology and respect GDPR guidelines.

Cookies and similar technologies help us enhance user experience.

Your private information is never shared beyond what’s stated in our policy.

Deletion of personal data must follow cancellation of membership and submission of a data deletion request.

Occasional content blackouts may occur due to broadcaster-imposed restrictions.

We reserve the right to deny or revoke memberships at any time, particularly in cases of misuse or breach of terms.

Our services are provided “as is,” without guarantees. Changes to features, availability, and third-party dependencies may occur at our discretion.

If any clause is deemed invalid, it won’t impact the validity of the remaining terms. These terms are governed by the laws of the European Union.

We honor intellectual property rights. Use our help page to report any claims.

Your privacy is essential to us. This document outlines how your information is collected, used, and protected. We comply fully with GDPR standards.

Questions? Reach out via the website contact form or mail:

RichTVHub, Stall 3 Sitio Calero, Tibag Tarlac City 2300

Email: support@richtvhub.com

Data Controller: Direct Satellite TV Limited

We gather information through:

• Satellite devices, apps, and servers
• Cookies, logs, and tracking pixels

This may include device information, location, and viewing patterns.

Collected data helps:

• Manage your account
• Customize your content experience
• Communicate updates
• Prevent fraud and ensure system integrity

We only share data with:

• Partners providing related services
• Legal authorities, if required

We will not share your data for other purposes without your consent.

Cookies help analyze user behavior and optimize experience. You can disable them in browser settings, though this may impact service performance.

Through our preferences center, you can:

• Opt out of communications
• Adjust privacy settings

Request a digital copy of your data for free, or a printed copy for £25 (includes ID and proof of address). We’ll respond within 30 days.

You may request corrections to inaccurate information by writing to us with your user details.

You can request full deletion of your account. Some data may be retained as required by law or regulation. Backup data will also be purged accordingly.

Your data is stored on protected servers. Payment data is never stored and is encrypted in transit.

Your data remains within the EU unless securely transferred to compliant jurisdictions with equivalent safeguards.

We ensure transparency and control over your data, allowing access, updates, and deletion as required. Data processing is based on service provision, consent, and legitimate business needs.

Some data must be retained for compliance with legal and governmental requirements.

We’ll notify you of any significant changes. Your rights will not be reduced without your consent.